From a practical standpoint, it’s how organizations put together of their content & assets, files, folder structures, shareable links, how-to’s, internal wiki’s, team notes and memos, videos & presentations and everything else in a meaningful way.
Hover over the different facets of good Knowledge Management
Good KM must be easily understood by everyone in your organization: Project Managers, Developers, Sales people, etc. Most anyone in the organization should be able to quickly get up to speed on any project or product.
Having consistent profiles & pages for all projects and product withing your organizations allows anyone unfamiliar with any project or team, and quickly become an expert. Once you’ve see one project, you’ve seen them all.
Easy to Understand
It’s too easy to simply dump every email, note, screenshot, etc. into a repository and call it Knowledge Management. By having team members explicitly share, doc, and email content to their pages, all of the content in the system is curated, meaningful and reusable.
Back in the day, sharing files from one desktop to another was powerful. Today, file sharing is just the beginning. With online link-sharing, web-based videos and other future-focused content, good Knowledge Management must account for all of the next-gen valuable data within an organization.